How to Keep Selling at the Till When the Internet Goes Off
Network gone at the counter? Keep selling at the Oja till. Every sale is saved on your phone and sent when you are back online, and never recorded twice.
Data runs out. The network drops in the market. NEPA takes the router with it. None of that should stop a sale. The till keeps a copy of your products on your phone, so you can keep selling and Oja sends everything when the internet comes back.
Before you start
- The Odogwu or Chairman plan.
- Open the till once while you are online, so your products are saved on the phone.
Oja tells you straight away
When the internet goes, a yellow bar appears at the top of the till: You're offline. Sales are saved on this phone and will send when you're back online. Keep selling as usual.
Each sale is saved on the phone
After a sale you see Sale saved on this phone and Waiting to sync. The receipt says Pending instead of an order number. You can still print it or share it.
See what is waiting to send
The cloud at the top of the till shows how many records are still on the phone. Tap it to see them. When the internet comes back, Oja sends them, oldest first, and the number goes to zero.
Good to know
- Every sale is sent once. If the network drops while a sale is sending, or you tap twice, you still get one sale.
- Oja Terminal payments need the internet. Cash, transfer and card machine all work offline.
- Your stock goes down on the phone as you sell, so the till keeps warning you about low stock.
- Do not log out while sales are waiting to send. Logging out removes them from the phone.
Try it in the Oja app
Open the till once with data on, then sell all day, network or not.
Start selling free